A RERA agent's duties under Section 10
By Jayesh G, Founder. Rules checked 23 October 2026.
In short
- Section 10 gives registered agents four named duties and leaves room for more in the rules.
- The duties: no unregistered projects, keep prescribed records, no unfair trade practices, help buyers get documents.
- Section 62 penalty: Rs 10,000 per day of default, up to 5% of the cost of the unit.
On this page
Section 10 of the RERA Act lists what every registered real estate agent must do. Section 62 sets the penalty if an agent does not.
The duties in Section 10
Section 10 applies to “every real estate agent registered under section 9”. In plain words:
- Clause (a): do not facilitate sales in unregistered projects. An agent must not facilitate the sale or purchase of a plot, apartment or building in a project that is not registered with the Authority.
- Clause (b): keep records. An agent must maintain and preserve “such books of account, records and documents as may be prescribed”.
- Clause (c): no unfair trade practices. The next section lists them.
- Clause (d): help buyers get documents. An agent must facilitate the possession of all the information and documents the allottee is entitled to at the time of booking.
- Clause (e): other prescribed functions. The rules can add to the list.
What counts as an unfair trade practice
Clause (c) names these:
- falsely saying your services are of a particular standard or grade;
- saying that you or the promoter have an approval or affiliation that you do not have;
- making any false or misleading statement about the services; and
- allowing an advertisement for services that are not intended to be offered.
For a CP firm, the practical reading is simple. Do not quote an approval or tie-up that you cannot show, and do not run an advertisement for something you cannot deliver.
Clause (b) and the prescribed rules
Section 10(b) does not list the records itself. It points to what is “prescribed”, which means the rules made under the Act. The Act gives the duty, and the state rules give the detail. MahaRERA’s registration highlights also note that registered agents must keep books of accounts and records.
Read your state rules for the exact list. Do not treat any blog list, including this page, as the full legal list.
Section 62: the penalty
Section 62 applies if an agent fails to comply with, or contravenes, Section 9 or Section 10. The agent is liable to a penalty of ten thousand rupees for every day the default continues. This may cumulatively extend up to five per cent of the cost of the plot, apartment or building of the project for which the sale or purchase was facilitated, as decided by the Authority.
Section 9(7) is separate. It lets the Authority suspend or revoke a registration for breach of its conditions, after giving the agent a hearing.
What to keep on record
The Act does not give a checklist for a CP firm, so this is a practical reading of Section 10, not a legal list. Records that support the duties above are:
| Duty | Record that helps |
|---|---|
| Clause (a): registered projects only | The project’s RERA registration number and the date you checked it |
| Clause (b): books and records | Commission invoices, payment receipts, agreements with developers, your books of account |
| Clause (c): honest statements | The brochures, price sheets and messages you shared with each buyer |
| Clause (d): documents to buyers | A note of which documents the buyer received and when |
| Section 9(5): registration number | Your registration number on the papers for each sale you facilitate |
Many firms also keep:
- the enquiry log, with the source, the date and the person who handled it;
- site visit dates, the project visited and who accompanied the buyer;
- client documents you hold, such as ID copies, with the date received.
Ask your accountant or a qualified professional how long to keep each record. This page does not state a retention period.
Mr. Site Visit keeps your enquiries, visits and client records in one place, so the records Section 10 expects are ready when you need them.
This guide explains the rules in plain words. It isn’t legal advice: check the official source, or ask a lawyer, before you act on it.